Serpentarium Wildlife Park Tasmania

Attraction

A world-class indoor reptile exhibit, based just out of St Helens, displaying exotic captive-bred reptiles presented in a quality museum setting. A keeper presentation and reptile interaction occur daily at midday. Outdoor cafe serving coffee, light snacks, and lunch. Accessible facilities provided. Presenting a unique hands-on visitor experience in herpetology with keeper-assisted handling. Interactive educational billboards stimulate the imagination into the mysteries of the natural world, conservation ideals, mythology, sustainability and reptile husbandry. The park features juvenile reptiles housed within extra-large feature sized enclosures to grow up into the Serpentarium family. Displaying hidden wonders of the world with natural gem displays, treasures, cultural, indigenous artefacts and custom presentations. The highlight offer of the Serpentarium is the hands-on visitor experience, provided through displaying educational billboards, offering keeper presentations and keeper-assisted handling. The Serpentarium shares a small library on the natural world and reptile husbandry, a microscope research station desk, and an outdoor rope climb play area for young adventurers. Enjoy a coffee, light snack or lunch at Rios Cafe, seated under the veranda alongside Rio, our Blue & Gold Macaw, while overlooking an open bush pasture, with accessible facilities. Located only five minutes drive from St Helens CBD. Gift sales available, offering unique jewellery, natural stone and other memorabilia.

5 West Street, St Helens, Tasmania, 7216
0438 105 179
Visit website
info@serpentarium.com.au
$18 - $26

5 West Street, St Helens, Tasmania, 7216

Cafe

Carpark

Family Friendly

Interactive Centre

Interpretive Centre

Public Toilet

Offer multiple options for booking - web, email, phone
Offer a range of contact methods for receiving complaints
Accept the Companion Card
Employ people with disability
Train your staff in disability awareness
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Ask all visitors if there are any specific needs to be met
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Website meets WCAG 2.0 accessibility standards
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

Train your staff in communicating with people with learning or behavioural challenges
Use Plain English / easy read signage and information (includes menus and emergency information)
A quiet space is available at the venue/facility

Provide information in audio format
Provide digital communication materials
Train your staff in customer service for people with vision loss
Have an appropriate area for toileting an assistance dog
Have Exit signs which are visible at a ground level
Have handrails on all your stairways
Have raised tactile buttons in your lifts
Have audio enabled lifts
Use easy read fonts in your signage and communication materials (Helvetica and Arial)
Provide information in large print
Have Braille and tactile signage on all information and paths of travel

Train your staff in communicating with people who are deaf or have hearing loss
Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting
Have transmitter receivers for hearing aids on tours
Have visual alerts for emergencies (Include flashing light)
Have volume controlled phones
Have TVs with captioning option
Caption all entertainment (TVs, live shows, performances)
Have telephones which are compatible with hearing aids
Staff are trained in Auslan
Have a hearing loop

Use floors/coverings which are slip resistant, firm and smooth
Provide seating in common areas including reception area
Have grab rails in the bathroom
Use non-slip tiles in the bathroom or slip resistant matting

Have step free outdoor pathways
Have step free access to restaurant, lounge and bar
Have doorways which are easy to open and have lever handles
Have an accessible public toilet which is unlocked
Provide portable ramps
Have at least one wheelchair accessible parking space
Have wheelchair accessible transport options available
Have a step free main entrance to the building and/or reception area
Have a doorbell or intercom at an accessible height
Provide grabrails adjacent to the toilet
Allow space around toilet for a wheelchair
Have a handheld shower hose
Have grabrails in shower recess
Have a shower curtain (no door)
Have a lever handle on bathroom door
Have a wheelchair accessible bathroom
Have a kitchen area and desk accessible at seated height or height adjustable
Provide a bed with adjustable height
Have enough space for a wheelchair to move around three sides of a bed
Have a lever handle on the door
Have step free access to room
Provide a choice of wheelchair accessible accommodation rooms
Provide valet parking
Provide portable commode chairs
Provide portable hoist
Provide beach matting and beach wheelchairs
Have a wheelchair/scooter charging station in an accessible location
Have wheelchair access to amusements and activities
Have wheelchair accessible picnic tables
Provide wheelchair access to spa/gym
Have a wheelchair accessible toilet / shower and change room
Have lifts with enough space for people using a mobility aid to enter and turn around
Have accessible seating areas in theatrette
Have step free access to the conference or function room

Modify cooking and cleaning practices to cater for people with food allergies or chemical intolerances
Train your staff to respond to allergic reactions
Adhere to The Food Authority requirements for allergy management
Use organic deodorisers in public areas and rooms
Use organic cleaning products
Provide linen that is chemical and fragrance free
Provide toiletries which are chemical and fragrance free
Have equipment to respond to anaphylactic shock

Access inclusion statement

5 West Street, St Helens, Tasmania, 7216
0438 105 179
Visit website
info@serpentarium.com.au
$18 - $26

Quality Tourism Accreditation

Sustainable Tourism Accreditation by ATIC

Places to stay

Accommodation

Anchor Wheel Motel

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Accommodation

Talina - History in the Heart of St Helens

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Accommodation

Bay of Fires Apartments

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